2. American organizations certainly need to produce well, but to do this, they must be managed well.
2. Participative management. Quality assurance. Customer service programs. New technology implementation. Employee stock-purchase. Just-in-time production systems. Rewards programs. Entrepreneur programs. All these management approaches must be managed.
Management is the process undertaken by one or more individuals to coordinate the activities of others to achieve results not achievable by one individual acting alone. Peter Drucker (the well-known American business professor) believes that the work of management is to make people productive. To regain the competitive edge in the international arena, society must have managerial competence. Drucker states: “Management, its competence, its integrity and its performance will be decisive both to the United States and to the free world in the decades ahead”.
Another view o management is presented in the popular best-seller, In Search of Excellence, where Peters and Waterman emphasize mentorship, love for managing and working with people; managers are excellent communicators and value shapers, lightning rods to get the job done.
1. Our society depends on specialized institutions and organizations to provide the goods and services we desire. These organizations are guided and directed by the decisions of managers. They allocate society’s resources, have the authority and responsibility to build safe products etc…they establish the condition under which people are provided jobs, incomes…
2. Individuals not trained as managers often find themselves in managerial position.
Peter Drucker suggests that the work of a manager can be divided into planning (setting objectives), organizing, integrating (motivating and communicating), measuring and developing people. He has spelled out that managers do. In his opinion managers perform 5 basic operations:
1. First of all, managers (especially senior managers such as company chairman – and women – and directors) set objectives, and decide how their organization can achieve them. This involves developing strategies, plans...
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