Conflict at the workplace

Social research shows that the time lost in the workplace because of conflicts is equal to 15% total working hours. It means that if we are working 8 hours a day, employees approximately one hour and 15 minutes are saying unpleasant things, arguing and insulting each other. Definitely it has a big impact for their work efficiency and health. According to the doctors, 80% of infarct cause is conflict situations, stress, depression experienced in the workplace (Leoniene, 2001).
Such statistics needs to bring attention for the company’s leaders. They need to be aware of what is happening in the organization, they need to define the conflict, understand its mechanism and know the ways how to resolve them. The conflict can be defined as an outcome of an inappropriate management, leadership style or unsmooth communication and all other psychological aspects. The disagreements among employees need to be a sign that there is a problem which disturbs normal relationship in the company or organization (Jardauskaite, 2003).
What are the consequences of conflict? It is obvious that conflict can have a negative consequence. Such as people stop talking with each other, activities but not results become more important. Even if it seems that conflict can bring a negative results in a company it still has a positive impact for the company and its employees. It happens because appeared conflict influence new actions, competition which in case increases company’s productivity. Of course it is allowed when the conflict’s level is not too high says Leoniene.
According to Cooper and Locke there are three basic stages of conflict resolving – Prior to conflict occurring, when conflict first occurs, third-party intervention (I/O Psychology, 2000). The conflict needs to be solved prior to its existing. It means that the company needs to have a policy how to solve and how...

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