Influence of information technology

3. INFORMATION TECHNOLOGY AND HUMAN RESOURCES…………………………3
3.1 IT skills of Human Resources
3.2 Consequences of computerisation
3.3 IT Staff
4. END-USER COMPUTING……………………………………………………………………...4
5. THE INTRODUCTION OF A NEW IT SYSTEM…………………………………………….5
5.1 Centralisation
5.2 Decentralisation
6. RE – ENGINEERING……………………………………………………………………………7
1. INTRODUCTION TO INFORMATION TECHNOLOGY
Information technology (IT) is the acquisition, processing, storage and dissemination of information using computers. IT has revolutionised office work, and is about to revolutionise telecommunications (i.e. the transmission of information via radio waves or electric cables). Information technology, moreover, lies at the heart of computerised manufacturing systems using robotics, and of modem management information systems.
2. WHY INFORMATION TECHNOLOGY IS IMPORTANT IN BUSINESS
Determination of an IT strategy is one of the most important of all senior management functions, due to the ever-increasing complexity of modem business and the enormous efficiency improvements that the effective utilisation of IT can create.
Products have to be supplied quick1y, economically and at a high level of quality; and on1y by using modem technologies can most companies keep up with rival firm. Judicious use of IT can lead to a first-rate administrative system, effective decision making, efficient use of resources, and high productivity levels within the firm. "[T helps businesses cope with complexity! uncertainty, and the explosion in the volume of information (internal and external) that has become available to companies in recent{decades1As organisations become more sophisticated, so too must the techniques and procedures of organisational control -techniques that in today' s world are invariably based on IT. Information technology can be an important source of competitive advantage.
The quality of decisions should improve because computerised systems enable operations research models and solution techniques to be applied, and advanced methods of planning and co-ordination to be implemented.
3. INFORMATION TECHNOLOGY AND HUMAN RESOURCES
3.1 IT skills of Human Resources
Those who operate IT -driven administrative and production systems typically require a higher level of education and training than...

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