Formal letter – complaint anglų k. laiško pavyzdys ir patarimai kaip rašyti

5.1. You recently bought a digital camera from a shop but when you got home, you discovered that the camera was faulty. When you took it back, the salesman was rude to you. Write an email to the head office of the company complaining about the poor service you received.
5.2.
I am writing in connection with the service that I received in your shop. I was sold a faulty camera and was treated with great disrespect when I returned it to the shop.
Last Saturday morning, after a great deal of thought and research, I bought a ZX650 digital camera from your shop. Unfortunately, to my great dissatisfaction, when I got home I found that the automatic lens cover would not open when I switched the camera on. In fact, the camera was clearly faulty.
To make matters worse, the way the salesman treated me when I attempted to return the camera was inappropriate. He first accused me of dropping and breaking it. When I told him this was not the case, he actually implied that I was lying and refused to offer me a replacement or a refund. I was deeply offended by this accusation.
Needless to say, I was extremely dissatisfied with this incident. I feel I am entitled a full refund and would appreciate if this matter could be dealt with promptly. I look forward to your response.
Introduction
MILD
I am writing to complain about / regarding / on account of / because of / on the subject of… . I believe your advertisement was misleading in a number of ways.
I am writing to draw your attention to…
I am writing to you in connection with…
I must express my dissatisfaction with…
STRONG
I was appalled at…
I am eager to express my strong dissatisfaction with…
I feel I must protest / complain about…
EXPLAINING THE REASON FOR WRITING
(In fact,)...

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